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Introduction

Establishing an Ethical Culture

Establishing Policy

Risk Assessments

Crime Response Plans

Internal Controls

The Prevention of Corruption

Investigations

Computer Crime

References

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DEALING WITH WHITE COLLAR CRIME

ESTABLISHING AN ETHICAL CULTURE
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STATEMENT OF BUSINESS PRINCIPLES
(Suggested by the British Institute of Business Ethics)

  1. PREFACE OR INTRODUCTION (signed by the Chairman or Chief Executive, or both)
    A sentence on the purpose of the statement-the values which are important to the top management in the conduct of the business such as integrity, efficiency, professionalism and responsibility. The role of the company in the community and a personal endorsement of the statement and the expectation that the standards set out in it will be maintained by all involved in the organisation.

  2. KEY AREAS TO INCLUDE

    • The objects of the business
      The service which is being provided - a group of products or a set of services - financial objectives and the business's role in society as the company sees it.

    • Customer relations
      The importance of customer satisfaction and good faith in all agreements. The priority given to customer needs, fair pricing and after sales service.

    • Shareholders or other providers of money
      The protection of investment made in the company and proper 'return' on money lent. A commitment to effective communication with this group of people.

    • Suppliers
      Long term co-operation. Settlement of bills. Joint actions to achieve quality and efficiency.

    • Employees
      How the business values employees. The companies policies on recruitment, organisation, development and training, communication, work conditions, safety, industrial relations, employment opportunity, retirement, severance and redundancy.

    • Society or the wider community
      Compliance with laws. The companies obligations to conform to environmental constraints. Involving staff in the corporate policy, education and charities. Role of the business. Standards within the organisation and in dealings with others.

    • Other matters
      Relations with development policy and management. The ethical standards expected of employees (detailed guidance will usually be in a separate code of business ethics)

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